#Tech The Furniture 2021 report gives retailers and brands strategic and commercial insight into the $1.33trn furniture sector. Inside, we explore how the market is evolving - including which pureplays, marketplaces and out-of-sector retailers a...
Wednesday, December 8, 2021
Thursday, December 2, 2021
RetailX Top1000 2021: Amazon under the spotlight
#Tech RetailX Top1000 evaluates the current state of ecommerce in Europe after the uproar that was Covid-19. In particular, we focus on the biggest retailers based on size - as well as their performance across our six key dimensions: Strategy & ...
Thursday, November 25, 2021
RX Europe Growth 3000: Libris case study
#Tech The RetailX Europe Growth 3000 report focuses closely on growth and the four drivers of growth: more traffic, the shift to mobile shopping, easy and convenient delivery, and making it easier to pay. We cover retailers and brands selling to...
Friday, November 19, 2021
RXUK TOP500: The customer in focus
#Tech The RetailX Top500 report uses category-specific analysis to rank the best performing retailers in the UK. The seven performance dimensions include: Footprint, Strategy & Innovation, The Customer, Operations & Logistics, Merchandising, Bra...
Thursday, November 18, 2021
PEAK 2021: Black Friday predictions
#Tech We zoom in on some of the predictions on shifting consumer behaviours ahead of Black Friday weekend. From the rise in online spending, through to new expectations for the high street experience, these studies offer insight into the first p...
Thursday, November 11, 2021
RetailX Stream Roundup: Global operations, luxury & data
#Tech RetailX Stream is a brand new 6-part series aimed to help retailers and brands navigate the perplexing yet rewarding world of direct-to-consumer. In this episode, we were joined by special guests Mira Samani, Head of Global Digital Strat...
Tuesday, November 9, 2021
RetailX Stream Roundup: Gathering data - and acting upon it
#Tech RetailX Stream is an exclusive 6-part series focused on everything Direct-to-Consumer; from engaging new shoppers, through to the intricate requirements of selling D2C in the luxury sector. In episode 3, we were joined by ecommerce lea...
Friday, October 29, 2021
FURNITURE REPORT 2021: B&Q case study
#Tech The Furniture 2021 report offers a market-leading analysis of the $1.33tr furniture sector from a commercial and strategic perspective. Inside, we bring the research to life with quick-read graphics and practical case study examples on 11 ...
Tuesday, October 19, 2021
RETAILCRAFT RECAP ”Let‘s get comfy” - Constanze Freienstein of Lands‘ End
#Tech In our latest RetailCraft episode (now available on Spotify and Apple Podcasts) Ian Jindal and Jamie Merrick dived into the very comfortable world of Lands’ End with special guest Constanze Freienstein, Managing Director, Europe. Digital...
Saturday, October 16, 2021
How retailers can help their customers move towards net zero
#Tech A new report offers practical ways for retailers to help their customers move towards net zero. Compiled by the British Retail Consortium (BRC) and PwC, the guide “Helping Customers Live Low-Carbon Lifestyles” outlines best practices for...
Monday, May 10, 2021
Personalisation in conversation with Gita Semani at Astound Commerce
#Tech As part of our #PO personalisation event, Gita Semani, Consulting Director at Astound Commerce UK, discussed her take on personalisation with Ian Jindal. Astound Commerce is a digital agency that works with hundreds of clients worldwide, a...
Friday, May 7, 2021
Virgin Wines raises turnover and profit expectations as online demand continues
#Tech Virgin Wines says its customers are still buying wine online, during lockdown and beyond. As a result, it now expects to turn over at least £73m in its current financial year – while profits are also expected to improve. The pureplay, ra...
Wednesday, May 5, 2021
Personalisation in conversation with Nichola Huet at Boden
#Tech Boden is a clothing retailer that sells clothing for women, children and men with core markets in the UK, Germany and USA. As part of the RetailX #PO personalisation event, Ian Jindal spoke to Nichola Huet, digital & marketing director at ...
Tuesday, April 27, 2021
Company Spotlight: Honeywell International, Inc.
#Tech What does your company do? Honeywell manufactures automated warehouse solutions — encompassing hardware and software — in order to provide customers with improved productivity and reduced operating costs. This is especially essential aga...
Thursday, April 22, 2021
Schuh and New Look partner with InPost to offer customers instant return service
#Tech Schuh and New Look have joined InPost’s instant return service to offer customers a more convenient returns experience. Missguided was one of the first UK retailers first to sign up for the contact-free initiative upon its launch. This s...
Friday, March 12, 2021
Royal Mail parcel pick-up scheme collects one million parcels in just five months
#Tech Royal Mail says it has successfully collected one million parcels in just five months via its parcel pick-up scheme, which was rolled out in October 2020. Parcel Collect affords UK online retailers and consumers the option to send or retur...
Friday, February 26, 2021
Shoppers look forward to the end of lockdown, or so their online behaviour suggests
#Tech Retailers have seen a shift in consumer behaviour, including the products they search for online, following Monday’s announcement to ease lockdown restrictions in the UK. Online fashion retailer PrettyLittleThing said there was a 62% inc...
Friday, January 15, 2021
PREDICTIONS 2021 payment preferences for 2021
#Tech We’re running a series of predictions about how the ecommerce and multichannel retail industry will develop in 2021 and beyond. Today we look at new payment methods - and if they are predicted to take off in the coming year. Cryptocurr...
Friday, January 8, 2021
PREDICTIONS 2021 How will the shopping experience change in 2021?
#Tech We’re running a series of predictions about how the ecommerce and multichannel retail industry will develop in 2021 and beyond. Today we explore how retailers may experiment with the way they sell. 2021 will look to repurpose store space...
Thursday, January 7, 2021
PREDICTIONS 2021 How retailers are using new technology
#Tech We’re running a series of predictions for the ecommerce and multichannel retail industry in 2021 and beyond. Today we’re focusing on technology in the retail sector and how it might be used in the future. AI will help retailers make smart ...