Global software developer, Tollring, launches Analytics 365, new native app for Microsoft Teams, to deliver new high-level insights and analytics on the workplace. Analytics 365 delivers a holistic view of people, wellbeing and engagement, and is available.
As remote working continues to be the norm and people across all industries place greater reliance on the Microsoft Teams ecosystem, workplace analytics is becoming increasingly important. The new Analytics 365 app assists organisations in managing remote teams, supporting and motivating individuals, and driving customer engagement.
Staff wellbeing is a major priority in current times. Analytics 365 helps to understand how business changes have impacted mental health, team performance and employee satisfaction. Extended hours and extreme collaboration trend comparisons help to identify warning signs and to drive positive habits, good time management and effective working.
Tony Martino, CEO of Tollring says, “As of the end of July 2021, Microsoft reported over 145 million daily users of Teams. It is crucial for businesses to understand collaboration across co-workers, teams, customers and suppliers to identify the key drivers of productivity, drive motivation and support people no matter where they are based.
“Analytics 365 has been designed to be easy to use with its simple dashboard layout. The data displayed can be customised using pre-defined KPIs and filters and is accessible from within Microsoft Teams. App settings enable permissions to be granted in line with Microsoft admin permissions which supports people privacy and data protection policies.”
Analytics 365 provides insights into workplace activities for improved business performance. Leaders can manage teams more effectively and promote improvements between the right people, groups, and departments. The intuitive dashboards display collaboration trends, participation, activity and sentiment as well as quality issues that may affect both internal and external interactions.
Martino says, “Tollring has been providing business analytics to the unified communications market for many years, and with organisations increasingly relying on Teams for their internal and external communications, it makes sense to provide the benefits of deep insight into this environment. Whether their challenge is wellbeing, performance, or customer experience, Analytics 365 is making it easy for leaders across all business functions to drive improvements in customer and employee experience.”
All new customers receive a 14-day free trial – visit the App store on Microsoft Teams or click here.
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September 15, 2021 at 05:04AM by Anasia D'mello, Khareem Sudlow
